Introduction
Niwati Technologies Private Limited offers online games rummy through the web-portal www.niwati.in/Super Rummy app, (collectively referred to as the "Portal") (Niwati Technologies Private Limited referred to herein as "NIWATI TECHNOLOGIES" or "we" or "us" or "our"). Any person utilizing the Portal or any of its features including participation in the various games ("Game") being conducted on the Portal, be referred to as "User" or "you" or "your" and shall be bound by these Terms of Service and our Privacy Policy. The services provided on our Portal are collectively referred to as the "Services".
You understand that the Terms will be binding on you. You agree that Services offered on the Portal can be accessed only in accordance with the Terms and you shall be responsible to comply with the Terms at all times. You are responsible to be aware of and agree to abide by the Terms as published and periodically amended or modified by NIWATI TECHNOLOGIES.
Game Details
To use our Services, you will need to register with us on the Portal. During the registration process, you will be required to provide your phone number and enter OTP you have received. Or you can also choose to register with your Facebook account, which means information about your Facebook account and picture profile will be used. Additionally, you will be required to give further personal information for adding cash and withdrawing.
All practice games and cash games organized on the Portal are collectively referred as “Game” or "Games". We reserve the right to match the players on the basis of their skill level. The rules applicable to the game are provided under How to Play section on the respective Website and App.
Regarding to cash games, a certain minimum account balance is required for users to participate specific point values games. Non-Cash Games, which means all practice games, are offered free on the Portal but may be subject to entry restrictions in some cases.
In every game round, if one specific user bets and wins, then we send money to him, which means game’s side loses money. If in next game round, this user bets and loses, then the money will be sent to game’s side, which is how the game company make profits.
Checkout Process
Add Cash
Once you register on our Portal, we maintain a user account for you to keep a record of all your transactions with us. Payments connected with participation in cash games have to be made through your user account. When making a payment, please ensure that the instrument used to make the payment is your own and/or you are legally authorized to use such instrument which is used to Add Cash into your user account only.
All transactions on our Portal shall be in Indian rupees. 100Rs, 300Rs, 500Rs, 1000Rs, 3000Rs, 5000Rs and 10000Rs payment options are available. Once option of specific value is chosen, you also need to choose a payment method such as bank account, UPI or wallet. Certain information related to the payment account will be required. After successful payment, the money will typically be added to your user account within 24 hours.
Credit card, Debit card, prepaid cash cards and internet banking payments are processed through third party payment gateways. Similarly, other payment modes also require an authorization by the intermediary which processes payments. We are not responsible for delays or denials at their end and processing of payments will be solely in terms of their policies and procedures without any responsibility or risk at our end. You agree that in such an event of your credit being delayed or eventually declined for reasons beyond our control, we will not be held liable in any manner whatsoever. Once a payment/transaction is authorized, the funds are credited to your user account and are available for you to play Cash Games.
Subject to the Add Cash limits specified by us from time to time, you are free to deposit as much money into your user account as you want for the purpose of participating in cash games on the Portal.
We want you to play responsibly on our Website/Mobile App. Your ability to add cash to your user account shall be subject to the Daily and Monthly “Add Cash” limits set by default, which we can reset with undertakings, indemnity, waiver and verification conditions as we deem appropriate in our sole discretion.
We have the right to cancel a transaction at any point of time solely according to our discretion in which case if the payment is successful, then the transaction will be reversed, and the money credited back to your payment instrument.
Withdraw
You may withdraw your winnings by means of either an account payee cheque or an electronic bank to bank transfer for the amount of winnings. The withdrawal amount will be credited to you within 7 days.
You agree that all withdrawals you make are governed by the following conditions:
NIWATI TECHNOLOGIES can ask you for KYC documents to verify your address and identity at any stage.
Withdrawals will be permitted only from accounts for which such KYC process is complete.You can choose to withdraw money from your user account at any time, subject to money withdrawal restrictions.
winnings are subject to withdrawal restrictions and can only be withdrawn on fulfilling some preconditions, one of which is that you have made at least one cash deposit on the Portal and thereafter played at least one Cash Game.
Legality
As per changes made to the Telangana State Gaming Act 1974, Andhra Pradesh Gaming Act 1974 and the TN Gaming Act 1930, online games of skill for prizes have been restricted in the States of Telangana and Andhra Pradesh. In compliance with these changes, we have made changes to our services and have stopped offering online game for prizes in Telangana and Andhra Pradesh.
In addition, services shall not be available in the States of Assam, Odisha, Sikkim, Nagaland, Kerala, and Tamil nadu. Access to our Services or any part thereof may be restricted by us from time to time in our sole decision. You confirm that you are not accessing the Services to play games from any Restricted States or outside India.
If you access the Service for making deposit(s) /withdrawal(s) from or playing Game(s) from a jurisdiction where Games are not permitted, you shall be entirely liable for any legal or penal consequences and we shall be entitled to forfeit the balance in your account.
You may only use the Services to play game if you are 18 years of age or over. We also have the right to ban any person from playing our games if the person provides false proof of age or is under suspicion of being under-age.
Refund Policy
Regarding to adding cash, when a user is trying to add cash and transferring a amount of money to us via third party payment gateway, the transaction status may turn out to be failed due to some technical issues. In case of any amount of money has been deducted from user’s account, the refund will be processed into the original mode of payment, which will be credited within 21 working days.
Regarding to withdrawing, once notified post verification of the withdrawal request, we may disburse the specified amount by cheque or electronic transfer based on the mode of withdrawal selected by you. We shall make our best efforts to honour your choice on the mode of withdrawal but reserve the right to always disburse the specified amount to you by cheque. In case of non-availability of your bank account details, the Company will refund the withdrawal money to your game account. Then you can choose to use the money to either play game or initiate a withdrawal again.
In the event that your game ID is blocked due to certain forbidden behaviors, the game balance and ongoing recharge/withdrawal amount will be frozen accordingly, which means all money won’t be credited or refunded to you.
NIWATI TECHNOLOGIES disclaims responsibility and liability for any harm resulting from cancellation of any Game organized by it. We have the right to cancel a transaction at any point of time solely according to our discretion in which case if the payment is successful, then the transaction will be reversed, and the money credited back to your payment instrument. If you are a cash player on the Portal, you acknowledge and agree that you will not be entitled to any refund in case of any service outages that may be caused by failures of our service providers, computer viruses or contaminants, natural disasters, war, civil disturbance, or any other cause beyond the reasonable control of NIWATI TECHNOLOGIES.
Service Disruptions
It is possible that you sometimes face disruptions including, but not limited to, errors, disconnection or interruptions in communication because of issues in the Internet services, software or hardware that you are using to avail our Services.
NIWATI TECHNOLOGIES shall not in any way be liable for any network disconnection on your computer, mobile or device caused by any fault or error at your end and shall not compensate you for any losses arising from such disconnection. In case of any disruption of service at NIWATI TECHNOLOGIES’s end while a game is in progress, as determined by and solely at the discretion of NIWATI TECHNOLOGIES, NIWATI TECHNOLOGIES shall cancel the game and refund your points/cash regardless of the status of the game.
While playing a cash game, you take full responsibility for the risk of internet disconnection or interruption of communication between your computer/mobile/device and the NIWATI TECHNOLOGIES servers, any lag in or freezing of the game or software, or any other problems attributable to your computer/mobile/device or network.
If there is a disconnection or disruption for a short time in the middle of a game, you shall remain seated at the table and can resume to play once the connection is restored, unless you have been eliminated.